A new study released by Pulsar, the social data analysis platform developed by Face Group, that deep long-lasting conversations surrounding TV shows is on Tumblr, rather than Twitter. Twitter does provide higher live interactions during the hour that the show airs in generating 621,000 posts versus Tumblr’s 91,00 posts; however, Twitter conversation drops as soon as the credits roll.
The study was conducted in the UK in Fall 2013, tracking discussions surrounding five TV series- Sherlock, Supernatural, Pretty Little Liars, Sleepy Hollow, and Malcolm in the Middle. Pulsar discovered that people talked about the shows more on Tumblr with 7.3 million posts, than Twitter with 3.1 million. The social conversation on Tumblr grows 31% one hour after airtime compared with during airtime.
Another noteworthy discovery is the type of interaction around TV content on Tumblr versus Twitter. Twitter provides an opportunity for users to share their opinions, while storytelling, content remixing, creativity, and fan community dialogue drive 71% of Tumblr TV interactions. Additionally, 41% of television related posts on Tumblr are animated GIFs of key scenes within episodes.
This study will have a lasting impact on Social TV as networks will need to shift their focus to Tumblr, at least when considering long-term engagement.
BuzzFeed president and COO Jon Steinberg said, “Everyone talks about the two-screen experience being synchronous but it is also asynchronous. People learn about the shows they want to watch online, and after watching those shows, they go back to the web to read and share about those shows.”
In connection with the Social Tune In Program, IFC has created a recurring on-air Saturday night ‘BuzzFeed Block,’ which is a double-feature bill of movies accompanied by accompanying lists exclusively created for IFC by BuzzFeed and available on both of their websites.
According to IFC, the ‘BuzzFeed Block’ has helped the network increase viewership on Saturday nights by 16% in the 18-49 and 18-34 age groups in the first quarter of 2014. Bravo has used the program to promote the “Online Dating Rituals for the American Male” on BuzzFeed as well as the “Real Housewives Awards.” With such positive results already, it is obvious the Social Tune In Program is working and will likely continue to grow with new partnerships to come.
Peel, which may have started as a Social TV company, is now focusing its efforts on its smart remote technology. Peel’s smartRemote technology turns smartphones and tablets into universal remotes.
Initially, Peel had a goal of creating a premier second-screen companion that fosters conversations about TV on social networks. But now, according to its CEO and co-founder, Thiru Arunchalam, Peel doesn’t consider itself a social TV company. In fact, he believes that social TV companies are on their way to extinction:
“We don’t see ourselves as a social TV company. Twitter has won the battle and social TV companies are either dead or dying. We are a smart remote technology. We believe we provide the best, most comprehensive smart remote experience of anyone in the market. We work with more devices, more MSOs and have aggregated more TV listings globally than any other company. That is why Samsung, HTC, ZTE and many more to be announced in the near future, have preloaded Peel on their IR-enabled phones and tablets.”
Peel’s strategic efforts in the smart remote space is exemplified through its partnership with Samsung and HTC. The Samsung Galaxy S5, released earlier this month, is preloaded with a smart remote app powered by Peel’s technology. Additionally, HTC products are preloaded with “Sense TV,” an app also powered by Peel.
Peel’s initiative to be the smart remote leader is proving successful thus far. The company currently has more than 58 million activations across the globe, handling 3 billion remote control commands each month. If Peel continues to sustain this competitive strategy, they will prove sustainable in the long term.
Cheaply trying to knock-off of the 90s fan-favorite sitcom Friends, the new show Friends With Better Lives weakly attempts to be THE show that everyone is talking about. This new sitcom was being considered as the replacement for the How I Met Your Mother’s time slot until an astonishing 31% drop in viewership after only one episode convinced CBS executives otherwise.
The central characters in the show are boring, offering little excitement to the show’s already doomed future. The predictability of the conflicts the show centers on – fear of being single in the city, complications with dating, and marriage – only makes it less enticing. Although the producer of Friends is on staff for this show and the cast list boasts some big names, it’s future is looking pretty grim. While it would be hard for anything to fully match up to the popularity of the series finale of How I Met Your Mother, this certainly will not even come close.
Social media is a huge factor in determining shows’ popularity, and CBS rolled out a massive social media push for the show’s premiere. The show had a #FWBL live tweet event, trying to start a social media trend and drive excitement and engagement. While simply typing #FWBL into the Twitter search bar yields results, a vast majority of those tweets are from cast members, @fwblcbs, the main CBS twitter handle, or entertainment magazines. (@Vanderjames – cast member – even tweeted a picture of the cast live-tweeting during the show!)
While cast members of NBC’s Scandal live-tweet during episodes, they are published more candidly while this type of social media promotion feels forced and unnatural. Fan engagement on Twitter is low, and Twitter is the most popular platform for social TV discussions.
Where does this leave the future of Friends with Better Lives? It doesn’t really look like it’s headed anywhere, but only time will tell if this show can match the pre-premier buzz executives were looking to create.
The UK based Social TV App, Zeebox, has recently rebranded and relaunched their website, and iOS and Android apps under the new name of Beamly. Originally launched in 2011, Beamly wanted to change from being seen as a geeky TV guide app to a co-viewing experience that would allow users to follow and discuss their favorite TV shows and celebrities all day long.
Currently with 2 million active users, Zeebox’s original features, such as the live chat and screen sync functions, will remain. The additional new features allow for many more interactions, making Beamly more of a social network based around television interests. Users will now have access to news feeds and social media topics about their favorite TV shows, and they will be able to follow their favorite TV shows and celebrities at any time. Co-founder and CFO Anthony Rose explained, “We had a dream which was to create participation TV… One day we realized that people perceived Zeebox as a new type of TV guide rather than a co-viewing experience. So in the last six months we’ve set about transitioning from model one, which was essentially that synchronized Twitter playalong experience, to a fully fledged social network for television.”
With the relaunch, Beamly is able to adapt to the vast changes that are occurring in TV viewing. Along with the changing trends of TV viewer habits, there is also the change in audience that Beamly has seen with their users. According to Rose, once users were allowed to follow shows, they were using the app twice as often, and once shows were allowed to follow them back, users were returning ten times as often. This feeling of a community attracted a lot of females and transformed Beamly’s users from a group of geeky men to a diverse audience, that is now mostly 16-24 year old females in the US.
By being able to adapt so well to the constantly changing TV viewing habits, Beamly will be sure to increase their user base and shake that geeky image that they previously had.
Technology companies are working to create new ways to integrate social content into multi-platform broadcast deliverables in order to further the integration into linear and live TV programming. Miranda Technologies and Mass Relevance, two such companies, are collaborating to incorporate social content from Twitter, Instagram, Facebook, Vine, Google+, and YouTube for use on any digital screen.
This platform allows marketers and brand agents to develop campaigns with social content in real-time while engaging social media users and viewers. Mass Relevance has even expanded their scope to include tools that analyze social media content and relevance as well as features to further encourage user participation and content amplification. Sam Decker, CEO of Mass Relevance, stated that, “Social media has become an integral part of how we watch television, and leading media companies understand the value of bringing social content on-air to spark viewer interaction.”
Miranda provides production, play-out and delivery systems for television broadcasters and multi-system operators worldwide. Miranda’s on-air graphics system, Vertigo XG, creates high quality character generation, channel branding graphics, and visually engaging social media content.
Miranda and Mass Relevance are two of the companies behind the scenes in managing social content and data as well as incorporating it into the templates that go on air.
One in six primetime television viewers use social media simultaneously, whether it is related to the show that they are watching or not. A recent study by the Council for Research Excellence (CRE) sampled 1,665 respondents in late 2013 and found radical increases in social TV statistics from a study carried out earlier in 2013 by Deloitte. The CRE study focused on second screen behavior and the sharp increase in using social media while viewing TV programs forecasts an even steeper rise in 2014.
The info-graphic below portrays a breakdown of these users activities. Of the 16% of television audience using social media at the same time, about half (7%) is engaging in social media related to the programming that they are watching. There are actually more viewers who are engaging in non-show related social media.
This report found that Facebook is the primary platform used in the second-screen social media experience, almost doubling the frequency of Twitter in the behavior. However, Twitter is the leading platform for program related, second-screen social engagement. A study in early 2013 found that more than 90% of online conversations about TV are on Twitter.
Despite the rising presence of social media in the TV viewing experience, traditional TV promotions are still more influential and effective in recommending new shows to viewers than social media ads.
What happens when the public takes a tweet out of context and begins a crowdsourced effort to unseat a late-night television host from his throne? The answer: #CancelColbert.
The official twitter account for The Colbert Report, which is not run by Mr. Colbert himself, tweeted the following yesterday:
Although the tweet was quickly deleted, much of the internet was abuzz calling the Comedy Central host racist. In a swift attempt to diffuse the situation, Mr. Colbert reassured his fans that this in fact was not him:
Although the comment itself was in fact making fun of Washington Redskins owner Dan Snyder some reacted in a rage, calling for the cancellation of the popular late-night program. The most vocal advocate was Suey Park who formerly organized and popularized the #NotYourAsianSidekick social campaign.
The hashtag trended for a few hours and sparked a debate between those seeing the tweet as racist, and Colbert loyalists who pointed out the tweet was taken well out of context. Regardless of which side your on the power of social media was full force last night. And once again, it showed us that when everyone talks nobody listens.
Viacom and Tumblr announced that they will be exclusive partners in delivering co-branded content campaigns for advertisers on Tumblr, less than one week after Viacom settled its lawsuit with Google Inc. over YouTube videos. This partnership will kick off with the 2014 MTV Movie Awards on April 13, 2014 with content from MTV such as images, videos, and gifs on Tumblr connected to the show. Read the full press release here!